FRAUD ALERT: PEFCU TEXTING SCAM

18 November 2009 12:00 p.m. Eastern
Nicole Thompson

Members recently reported receiving text messages allegedly from PEFCU. The text messages tell members that their PEFCU accounts have been closed and ask members to call a provided phone number.

PEFCU will never communicate via text message regarding closing your accounts. If there is a problem with any of your accounts, PEFCU will contact affected members through telephone calls or mailed letters. If you receive a text message purportedly from PEFCU about your accounts, please do not respond to the text message because it is fraudulent. Remember to never give out your account information to an unknown person and if you have questions, please contact PEFCU at 800.627.3328 or 765.497.3328.

Recently, a similar scam occurred where credit union members reported receiving text messages stating their credit union is deactivating or restricting their credit or debit cards, or accounts due to unusual activity. The messages ask members to call a number for reactivation. These messages are attempts to gain your personal account information. Remember that your credit union will never contact you by text-message or e-mail stating your card or account will be deactivated or restricted.

If you receive such a message claiming to be from PEFCU or any other credit union, do not respond using the telephone number provided in the message and never give out your account information over the phone. Contact your credit union using a trusted number-to reach PEFCU call 800.627.3328 or 765.497.3328.